Book a Hotel

  • How do I make a hotel booking?

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    Go to the website. Search for the hotel in your desired destination. In case you do not find Hotels in particular city, please search for another option for same city in destinations window. Select your desired hotel and then the room type. Give your complete information. On the same page there are multiple payment options. Make payment using credit cards and it's done! You will receive an instant confirmation voucher on your email.

  • Are the room rates inclusive of taxes and service charges?

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    Yes, the rates are inclusive of taxes and service charges. In some cases, guests need to pay resort fee at the time of checking in hotel.

  • Can ezeerooms.com recommend me a hotel?

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    Yes, we do provide accommodation advice. Our Travel Experts have great insight into the hospitality industry. Call us on our +91 33 40715560 and let us know about your budget and requirement, and we will furnish you with all the relevant information.

  • Are the room rates per room or per person?

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    The rates displayed are always per room, NOT per person. It is important that you put the correct number of guests associated with the booking while submitting a reservation as rates may vary based on occupancy.

  • Do I have an option for group booking?

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    Yes, we provide group booking facility and we try to negotiate a better deal on group bookings.

  • Can I look for a hotel in a specific location or from a chain of hotels?

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    You can do both. Our global inventory of 3,00,000+ hotels includes some of the most renowned hotel chains of the world. You can take your pick from any of these chains of hotels or restrict your search to a specific location. The provision of filtering your search is there on our website.

  • Can I book a room for day use?

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    Yes, there is provision for booking a room for day use. You need to mention the requirement in the Comment section while submitting a reservation; but please note- there is no difference in charge for day use booking.

  • Do you have country specific inventory or a consolidated one?

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    No, we do not have country specific inventory. Ours is a global inventory consolidated on one single platform. So, anyone from anywhere can book hotel for over 25,000 locations across the world.

  • Do you have country specific inventory or a consolidated one?

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    No, we do not have country specific inventory. Ours is a global inventory consolidated on one single platform. So, anyone from anywhere can book hotel for over 25,000 locations across the world.

  • Do you offer any special discount on booking?

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    Yes, we provide cash back offers occasionally. Check our promotions for this

  • Do I have to register with ezeerooms.com to make a reservation?

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    No, there is no hard and fast rule that you have to register with us to make a booking, but we would recommend you register, because that will allow you to avail many additional facilities along with better pricing.

  • How do I make a special request or indicate preferences such as bed type, connecting rooms, smoking area, or early check-in?

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    Mention in the "Request to Hotel" section of the booking form what additional service/s you require. We shall request the Hotel for the same; but whether they will charge you an extra cost for the service depends entirely on the Hotel's policy.

  • What are the other services offered by ezeerooms.com?

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    We also arrange for airport transfers and sightseeing activities.

Make Payment Easily

  • What are the payment options available?

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    You can make payment online using any of three major credit cards- VISA, MasterCard, or AMEX. You can also use your debit card or use net banking (for Indian Banks only) to make an online payment on our website.

  • Is it safe to share my credit card details with ezeerooms.com?

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    After you have filled in the booking details on our portal you are navigated directly to the payment gateway where you need to give your credit card details. So, please note, you actually share the information with the payment gateway service provider i.e. the bank and not with us. Given the secured domain of the bank, there is zero possibility of your information getting leaked or lost. We are VeriSign certified, and all necessary security steps have been taken to safeguard your details.

  • When do I pay for my booking?

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    You make the payment at the time of booking itself.

Check Booking Status

  • My booking failed, but my money has been debited from my account. What do I do?

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    Booking failure could happen due to various reasons, sudden server failure, internet connection lost etc. Please call us immediately and we shall try and get this sorted out at the earliest.

  • How do I know my reservation is confirmed?

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    As soon as you complete your booking, you will immediately receive your booking confirmation on your email. Please check status of your booking in the confirmation mail.

  • What is your cancellation policy?

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    Each hotel has its own change and cancellation policy which we are required to pass on. We provide the policy for each hotel in several places throughout the site. The easiest way to find it is on the "Cancellation Policy" button under each room option of the individual hotel, after entering your travel dates.

    In order to offer the most competitive rates, some bookings have non-refundable terms so they are not eligible for a refund once purchased. Please note that non-refundable reservations cannot be changed or modified; please check your reservation policy before making a change.

    If you need to make a change after you've booked a reservation, you can go Manage Booking page or contact our Customer Care Centre.

  • How do I cancel a hotel reservation?

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    You may cancel your booked reservation by going to Manage Booking page.

    Fill the reservation details you would like to cancel, select "Cancel Booking" option under "Interested in" and press "Send Request" Button. A confirmation Thank you message will appear, and your cancellation confirmation will be emailed to you. Please note charges for cancellation is as per cancellation policy and terms and condition of the reservation.

    You can also call us for the same.

  • How do I modify my hotel reservation?

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    The best way to modify your reservation is go to Manage Booking Page. Fill the reservation details you would like to modify, select "Amend Booking" option under "Interested in" and press "Send Request" Button. A confirmation Thank you message will appear, and your amended confirmation will be emailed to you. Please note charges for amendment is as per cancellation policy and terms and condition of the reservation.

    You can also call us for the same.